This warranty is exclusively granted to the original purchaser of the product and is designed to remain in effect across the entire nation, ensuring that your coverage follows you seamlessly, even if you relocate to a different part of the country during the warranty period. However, it’s important to understand that this warranty does not extend to every type of damage. Specifically, it will not cover any issues arising from misuse of the product, accidental damage, improper handling or operation, theft, or the natural wear and tear that occurs with regular use over time. Instead, this warranty is tailored to address only specific types of failures: namely, defects resulting from mechanical or electrical malfunctions within Fantom Industries products. This protection is valid for a period of twelve (12) months, starting from the original date of purchase as indicated on your proof of purchase.Please note that the scope of this warranty is limited. It explicitly excludes coverage for accidental damage—such as drops, spills, or other unintended incidents—that may occur during the product’s use. If you encounter an issue and wish to make a warranty claim, you’ll need to gather a few key items to proceed. First, you must provide valid proof of purchase, such as a sales receipt or invoice, which clearly shows the date and details of your transaction. Second, you’ll need to include a detailed explanation of the problem you’re experiencing with the product, so we can fully understand the nature of the defect.Fantom Industries stands behind its products, but our warranty policy does not include the provision of cash refunds for issues covered under this agreement. Instead, we offer repair services or, if necessary, a replacement unit to resolve the problem—whichever option is deemed appropriate based on the circumstances of your claim. Be aware that any shipping expenses associated with the warranty process—including the cost of sending the product to us for evaluation or repair, as well as the return shipping to you—are not covered by this warranty and will be your responsibility to pay.Additionally, this warranty comes with an important condition: any attempt to tamper with, modify, or disassemble the product will immediately void the warranty in its entirety. This includes unauthorized repairs or alterations that compromise the integrity of the original design or functionality. To maintain your eligibility for warranty service, the product must remain in its original condition as provided by Fantom Industries.If you need to initiate a warranty claim, here’s how to proceed. Please compose an email addressed to Warranty@fantomindustries.com. In the subject line of your email, include the phrase "WARRANTY CLAIM" .Within the body of the email, provide the following information: your full name, your current mailing address, a contact phone number where we can reach you, and a thorough description of the problem you’re encountering with the product. This will help us process your claim efficiently and determine the best course of action.For submitting your product for repair, we’ve made the process straightforward. Simply click the link provided below to access our repair submission portal, where you can follow the instructions to arrange for your item to be sent in for service. We’re committed to addressing valid warranty claims promptly to get your Fantom Industries product back to working order as quickly as possible.